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I've forgotten the Bike combination lock code

If you don't have the bike lock code and you need to lock up your bike, you can retrieve the code online through the website or the app. If you are using the website, go to www.oxonbikes.co.uk, login using your membership number and PIN, and under My Account (click on your name), go to "external lock code" and the system will show you the combination lock codes for any bikes you have out on rent. On the App, the External Lock Code symbol is shown on the main page after you login.